IT Operations Specialist

IT Operations Specialist

My name is Tim DeCenso and I have a fluent background in Microsoft SCCM, Microsoft Active Directory, and Managing Group Policy with best practices always in mind. I have a strong ability to streamline process to make your local Help Desk work more efficiently and complete tasks / incidents in a timely manner. I have programming / scripting knowledge in PowerShell, VB.Net, VB Script, and Batch.

I come from Northeast Ohio. Born from an Accountant and Salesman, but not good at either.  Born and raised from the eighties. Too young to remember the Cardiac Kids, but got to witness firsthand the Indians in the mid 90's. Those players were my heroes, of course there was no Cleveland Browns football back then.  Graduated from Riverside High School in the early two thousands. Took a year and half off to see if I could make it elsewhere, well I ended back in Ohio.

Started Lakeland Community College and earned my Associates degree in Business Technologies with a Microsoft Networking Concentration. When my interest sparked for technology I was interested in becoming a programmer. I have found I am better at that as a hobby or something to fiddle around with. I didn't have the focus to become a full-time programmer.

My first tech position was at Dolbey Inc (http://dolbey.com) as a technician. I first started answering tech support calls for the products the company sold and supported. I learned to solder PC boards and USB cables. There I got introduced into T1 voice cards that we used when we built systems for Dictation. It was a good time at Dolbey but I know I needed to move more towards my Microsoft education.

I worked for Lender Processing Services (NYSE: LPS) which is based out of Jacksonville, FL. I started with the organization as a Help Desk Analyst Tier I. This is where I learned what I know today regarding System Management Optimization through SCCM.  I ended their as the Endpoint Solutions Administrator for LPS. I support 50+ Help Desk Analyst throughout the Enterprise.

My last position was with Blue Chip Consulting Group based out of Independence, Ohio. Where I am part of the Desktop Optimization and Systems Management Consulting Group. Specializing in business's needs for Microsoft MDOP and System Center integration into their IT Operations and IT Infrastructure groups.  

I hope to groom my expertise to me recognized in the IT Community as a person people come to for answers.